top of page

Help Center

How Can We Help?

Phone Calls and Appointments

Every phone call is important to us. We will answer your calls and return your messages as promptly as possible. Our phone lines are busiest in the early morning hours, especially on Monday mornings. If you do not have an urgent issue, we recommend calling our offices at a later time during the day. Appointments can be made by calling our offices during regular hours of operation. When scheduling an appointment, please advise our staff of the exact reason for your visit. In most cases, we are able to offer same-day appointments for urgent care medical problems.

What is your new patient procedure?

First, set up an appointment either through Zocdoc or by giving us a call! Next, plan to arrive about 10 minutes early to fill out a few forms before you see the doctor. Please plan to bring a form of identification and an insurance card. From there, we are here to help you! After that, any necessary steps will be given to you by the front desk.

How much will my copayment be?

This varies based on your insurance plan and the type of visit. We strive to get you the best price possible, but it depends on the specific visit. To get a better idea, give us a call. Co-pays are due at time of service. 

Do you take immigration patients?

Yes, we do! Please come with a form of ID, arrive at least 15 minutes early, be prepared to fill out some forms, and we will take care of the rest!

Do you take walk-in patients?

It is preferred that you make an appointment either by calling or online through If it is an emergency, then please call 911. However, we can likely fit you in during the day as a walk-in, but the wait time may be longer.

What if I need to cancel/reschedule?

If you need to reschedule or cancel your appointment, please contact the office at least 24 hours in advance so that we may open this appointment slot for another patient. Patients with a history of failing to show up for appointments or calling to cancel appointments at least 24 hours in advance may be discharged from the Practice.

Prescription Refills

When calling for a prescription refill, please be prepared to provide us with the exact name of the medication and dosage. We will also need the name and phone number of your pharmacy.

If you are interested in a new medication, you must schedule an appointment to discuss this with the physician. We will not call in a prescription for medication that has not been previously prescribed.

Nurse Checking Girl

Online Support

How Can We Help?

Thanks for submitting! We really value your input.

bottom of page